Quality Control Supervisor - 2nd Shift 12:30pm- 9:00pm

Lincoln, CA

Salary Range- $70,000-$80,000 Annually

Benefits: Medical, Vision, Dental, 401K, Life Insurance, Health Savings Account, Costco Membership Reimbursement and 40% off Employee Discount

Here at San Francisco Bay Coffee, our mission is to cultivate unrivaled quality, strong partnerships and sustainable practices by pouring our hearts into every cup. Come join us in making San Francisco Bay Coffee the most loved coffee in the world!

About San Francisco Bay Coffee:

Established in 1979, San Francisco Bay Coffee operates as a family-owned coffee company in its third generation focused on innovation and sustainability. San Francisco Bay Coffee has an international network of over 32,000 farmers and treats all its suppliers as extended members of the family. They offer a variety of coffee products sourced from farms worldwide, including One Cup and a range of bag sizes, all at various roast levels. The brand also sells coffee related merchandise. San Francisco Bay Coffee sell via the following channels: club, regional and national grocery stores, and online. San Francisco Bay Coffee is committed to sustainable and eco-friendly farming and production. The San Francisco Bay Coffee family has maintained a tradition of quality and exceptional service since their inception. They have cemented their reputation as experts in the coffee world by spearheading innovation to create a high quality and affordable coffee product.

Job Summary:

The Quality Control (QC) Supervisor is responsible for leadership and results of the Quality Control Team. Provides support across multiple shifts performing Quality Control functions in Processing and Packaging environments.


  • Assist with facility compliance for Federal, State, Governmental and other applicable regulatory laws and guidelines.
  • Assist with facility Food Safety issues, scientific and technical developments, and industry codes of practice.
  • Maintain, apply, and review for effectiveness all applicable GMP, HACCP, Organic, FDA, Kosher, SQF procedures and codes of practice. Assist with audits in these areas.
  • Supervise the Quality Control Team: Plan and communicate work schedule, break, and shift assignments for QC Technicians. Manage QC Technician time sheets and approve time off. Manage training requirements and schedule training for the QC Team. Work with to elevate the skills, performance and job satisfaction of the QC Team and individuals. Update and complete performance evaluations of the QC Team. Investigate, document, and report disciplinary issues involving direct reports.
  • Develop and implement QC data tracking and reporting processes.
  • Review and verify QC/Production records, logs and applicable documents.
  • Work as liaison between Quality and Production.
  • Manage Hold Incidents including sampling, inspection, documentation, disposition, and cost tracking.
  • Assist with production trials on new items, new materials and new equipment. Report findings to Research and Development and other relevant departments.
  • Investigate customer complaints and report findings to internal and external customers.
  • Conduct Corrective and Preventive Actions as follow up to internal audits, inspections, customer complaints, and Production non-conformances.
  • Perform any special assignments as required by the Quality Manager.
  • Work toward continual improvement of work processes, testing methodology, and process control. Seek out and implement cost savings and quality best practices.
  • Works overtime and weekends as necessary.

Education/ Requirements:

  • Bachelor’s Degree in Science, Business, or Engineering or Relatable work experience.
  • 2+ years of Quality and supervisory experience
  • Ability to find, read, interpret, and implement industry standard test methods.
  • Strong leadership.
  • Proficient in Microsoft Office.
  • Familiar with using tablets/iPads and applications. Manufacturing software experience is a plus.
  • Strong grasp of math concepts. Statistical Process Control is a plus.
  • Strong communication - verbal and written (clear reports and documentation)
  • Food manufacturing experience preferred
  • Analytical thinking and strong judgment skills Knowledge of Food Safety Regulations preferred

Pay: $70,000.00 - $80,000.00 per year depending on experience

Benefits: Medical, Vision, Dental, 401K, Life Insurance, Health Savings Account, Costco Membership Reimbursement and 40% off Employee Discount

Job Type: Full-time

Work Location: Lincoln, CA

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Fair Chance Act

San Francisco Bay Coffee will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if San Francisco Bay Coffee is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act | CRD (ca.gov) webpage.